From your Kasasa launch to years down the road, our Retail Experience Development team (RED team) will be there to provide you with the training and tools you need to drive and sustain retail success. Our Retail Experience Consultants will visit you on site and work closely with your leadership team to make sure your Kasasa success is anchored by our Sales Culture Core Competencies and reinforced by our Kasasa Learning Platform.
We’ll be with you every step of the way, providing your team with the knowledge, skills, and attitudes needed to provide a world-class retail experience.
On-site kickoff event
Drive momentum and engage your team with a high-energy, interactive kickoff that helps your entire staff understand why you Kasasa.
Online resources
Dive into the RED Channel, our on-demand learning portal full of engaging training, relevant resources, and sales enablement tools that you can browse yourself or assign to your staff.
Leadership training
Our on-site Workshop for Leaders turns your team into Kasasa experts. Resources to continuously support them are just a few clicks away with leadership permissions on the RED Channel.
Mystery shops
We’ll call your staff quarterly to assess their performance and provide you with a detailed report and call recordings that enable you to understand your team’s strengths and weaknesses.
Retail technology
With our Builder tool, your service representatives will guide consumers through the account opening process in minutes and easily cross-sell other products you offer.
Use our intuitive in-branch selling technology to lead account holders through the process of selecting their rewards — plus adding on non-interest income generating extras.