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Exchange | Training and Culture (5)

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Retail Strategies that Work in the Real World

What they say is true: first impressions leave a lasting impression. So how can you control the in-branch experience? By training the people who do meet face-to-face with potential account holders daily to leverage effective banking retail strategies.

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Four Employee Perks Your Team Actually Wants

Motivation and morale are critical to a healthy and effective work culture. So, what employee perks does your team actually value?

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Why Your Staff Needs A Rallying Cry

Why Your Staff Needs A Rallying Cry

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Boosting Training Program Buy-in for Maximum Results

How can credit unions retain their customer satisfaction lead? Training. Here are 5 strategies to increase employee buy-in.

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How Do Consumers Actually Feel About Your Service?

Mystery shopping is one of the most effective ways to understand how consumers experience your brand. In an industry driven by trust and service...

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What’s Kasasa?

Kasasa® is an award-winning financial technology and marketing services company dedicated to helping both community financial institutions and consumers experience what it means to "Be Proud of Your Money." We're known for providing reward checking accounts consumers love, the first-ever loan with Take-Backs, relationship-powered referral programs, and ongoing expert consulting services to community financial institutions.

By working exclusively with community banks and credit unions, Kasasa is helping to strengthen local economies across the nation, building a virtuous cycle of keeping consumers' dollars where they can do the most good. Our mission is to power a network of financial institutions in all 50 states offering products and services that are clearly beneficial for the consumer and the institutions offering them.