How valuable is a good digital experience? Real consumers speak up.

How valuable is a good digital experience? Real consumers speak up.

Fifteen years ago, the iPhone didn't exist. Twenty years ago, the first mobile banking services used SMS to perform transactions. Today, we can manage our entire financial lives, including running businesses and making investments using our smartphones. 

Technology has come a long way, but how do consumers feel about using that? We took to the street to ask people about their experiences using technology. The question you should be asking yourself is: does your financial institution take the digital experience as seriously as your account holders do?

Hear what consumers are really thinking:


What’s Kasasa?

Kasasa® is an award-winning financial technology and marketing services company dedicated to helping both community financial institutions and consumers experience what it means to “Be Proud of Your Money.” We’re known for providing reward checking accounts consumers love, the first-ever loan with Take-Backs™, relationship-powered referral programs, and ongoing expert consulting services to community financial institutions.

By working exclusively with community banks and credit unions, Kasasa is helping to strengthen local economies across the nation, building a virtuous cycle of keeping consumers’ dollars where they can do the most good. Our mission is to power a network of financial institutions in all 50 states offering products and services that are clearly beneficial for the consumer and the institutions offering them.

For more information, please visit, or visit Twitter, Facebook, or LinkedIn.